How to Turn a Bad Review into a Positive Patient Experience
“Your most unhappy customers are your greatest sources of learning.” Bill Gates Have you ever looked at your practice Facebook or other social media page and found that one of your patients’ has given you a bad review? Even in a well-run practice, mistakes can...
Should Radiologists Switch to Flat-rate Prices?
As the world of health care grows in complexity, costs increase for providers as they try to cope with multiple fee schedules. “Keep it simple, stupid!” also known as KISS helps simplify running a radiology office. One area where simplicity may pay big dividends is in...
Why (and How) a Radiology Practice Needs to Cater To Women
If you are looking for ways to attract and retain patients at your practice, it is essential for you to keep women in mind when developing a marketing strategy. Women are not only the largest single group of healthcare consumers; they also are primary healthcare...
The 7 Most Common Ways Patients Choose a Radiology Practice (And How You Can Entice Them to Choose You!)
Do you ever think about how patients actually choose a radiology center? We already know that rendering excellent medical service is the main goal, that’s a given. But, it’s important to understand how your patients find you and why they choose your center...