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How to Turn a Bad Review into a Positive Patient Experience

How to Turn a Bad Review into a Positive Patient Experience

“Your most unhappy customers are your greatest sources of learning.” Bill Gates Have you ever looked at your practice Facebook or other social media page and found that one of your patients’ has given you a bad review? Even in a well-run practice, mistakes can...
Should Radiologists Switch to Flat-rate Prices?

Should Radiologists Switch to Flat-rate Prices?

As the world of health care grows in complexity, costs increase for providers as they try to cope with multiple fee schedules. “Keep it simple, stupid!” also known as KISS helps simplify running a radiology office. One area where simplicity may pay big dividends is in...
Why (and How) a Radiology Practice Needs to Cater To Women

Why (and How) a Radiology Practice Needs to Cater To Women

If you are looking for ways to attract and retain patients at your practice, it is essential for you to keep women in mind when developing a marketing strategy. Women are not only the largest single group of healthcare consumers; they also are primary healthcare...